Cath Virginia / The Verge
Microsoft has been testing a new AI-powered Xbox chatbot, and now Xbox Insiders can try it out for the first time. I exclusively revealed the existence of this new “Xbox Support Virtual Agent” earlier this year, and Microsoft now says it’s designed “to help Xbox players more efficiently solve their support-related gaming issues.”
Xbox Insiders in the US can start trying out this new Xbox AI chatbot at support.xbox.com, and it will answer questions around Xbox console and game support issues. “We value the feedback from Xbox Insiders for this preview experience and any feedback received will be used to improve the Support Virtual Agent,” says Megha Dudani, senior product manager lead at Xbox.
Image: Microsoft
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